Prepare for a switch
Keep useful SuperOps history available while teams learn a replacement system.
MSP PSA · Vendor guide hub
SuperOps export, import and migration guides
Explore native tools for moving SuperOps records, preparing a usable archive and recovering deleted information.
Choose a native SuperOps workflow
Work through an outage
Look up a previously captured ticket, customer, or billing record while the source is unavailable.
Review an absent record
Open the last captured version of a record after it no longer appears in a later successful backup.
Records to assess
SuperOps business-record context
- Tickets and worklogs
- Clients and sites
- Contracts and service items
- Invoices and line items
SuperOps uses GraphQL and regional endpoints; requested fields and pagination determine what an export contains.
Backup preparation
- Create API token for the regional GraphQL endpoint using least privilege.
- Add the tenant, region, or subdomain details described in the credential guide.
- Validate the connection and choose supported record groups.
- Run a manual backup, then review collection results before relying on the snapshot.
Plan the full data lifecycle
Choose a native export method, check the destination importer, and validate a sample before cutover. Preserve readable source history for later client questions.
Invitation only
Keep SuperOps history within reach
BackupPSA is invitation only. Join the waitlist and we’ll contact you about your invitation.