Features

PSA records change. Some disappear. Keep the history.

Find old tickets, recover context your live PSA no longer shows, and see what changed for each customer.

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Browse dated backups

Open a successful or partial snapshot and understand exactly when it was captured.

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Search earlier records

Find supported tickets, customers, agreements, and billing records by useful identifiers.

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Read ticket conversations

Keep public replies, private notes, dates, and attachment context together where the API exposes them.

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Review deleted-record history

Inspect the last captured version of a record that is absent from a later successful capture.

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Compare versions

See meaningful before-and-after field changes between two retained snapshots.

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Download captured data

Export supported snapshot data for analysis, migration preparation, or independent retention.

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Customer and contract context

Follow relationships among customers, contacts, agreements, time, and billing where the vendor supports them.

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Manual or automatic backups

Run manual captures within plan limits or use eligible daily scheduling on Full Access.

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Clear capture boundaries

See partial failures and collection-specific limits instead of mistaking missing data for deletion.

One customer timeline for every related change

Select a customer and a fixed time window to see ticket, contact, agreement, invoice, and time-entry changes together. Expand the consolidated activity line into object-specific lanes when you need the detail. The timeline compares retained snapshots at their recorded capture times.

Illustrative product view · synthetic data
ND
Selected customerNorthstar DentalAutotask PSA · Active customer
Current
14 tickets3 contacts1 agreement8 invoices
Single customer timelineChanges detected in 4 backups
Tickets
Contacts
Agreement
Invoices
Time entries
TicketContactAgreementInvoiceTime entry
$
Oct 17 · Invoice INV-1048 paid

Balance changed from $1,240.00 to $0.00; related 0.75-hour time entry captured.

Detected in snapshot 1225 · Compare with snapshot 1219

Invitation only

Keep your PSA history within reach

BackupPSA is invitation only. Join the waitlist and we’ll contact you about your invitation.

We’ll only use your email to contact you about BackupPSA access.

Questions about your PSA? Email contact@backuppsa.com.

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Plan your next step

Your PSA data, from export to lasting history

Start with the native workflow for your platform. These guides help MSP owners prepare the right files, check what transfers, and keep answers available after a switch.

Start with your MSP platform