PSA Data Export guide

Create Zoho Billing API credentials for backup

At a glance

Set up least-privilege Zoho Billing read access using OAuth 2.0 scopes plus organization ID, with tenant and regional details checked before backup.

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Before you create credentials

Sign in as an administrator authorized to create integrations. Decide who owns rotation and revocation. Confirm the account plan exposes the modules you need and use a dedicated integration identity rather than a person's everyday login.

Create the Zoho Billing credential

Register in the tenant's Zoho data center, request read scopes for customers, subscriptions, invoices, and payments, then record the billing organization ID. The current native model is OAuth 2.0 scopes plus organization ID. Follow the Zoho Billing official documentation in the live tenant because labels, available scopes, and regional hosts can change.

Choose read access

Request read access only for customers and contacts, subscriptions and plans, invoices and line items, and payments, credits, and hosted-page references. Do not grant create, update, or delete permissions when the vendor offers separate scopes. Some products attach visibility to the underlying user role even when a token itself exists.

Record connection details safely

Keep the credential secret together with the tenant identifier, subdomain or base URL, region/data center, expiration date, and granted scopes. Do not paste secrets into tickets, screenshots, source control, browser localStorage, or this marketing site.

Validate the connection

Call a harmless documented read endpoint, confirm the expected tenant, then list a small sample from each selected record group. Record permission failures and unavailable modules. Use Zoho Billing/Subscriptions read scopes and the organization ID. Do not request Desk ticket scopes or imply ticket coverage.

Rotate or revoke access

Create the replacement first, validate it, update the consuming application through its secret store, then revoke the prior credential. Recheck scheduled captures after a role, license, region, or owner changes.

Plan your independent PSA archive

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